Carnation Bell Jar - Pink Peaches (with box) - Flowers - Preserved Flowers & Fresh Flower Florist Gift Store

Carnation Bell Jar - Pink Peaches

Name: Carnation Bell Jar - Pink Peaches
Brand: Ana Hana
SKU: FLOWE-CARN-ANAH-8426
Price: 261.0 SGD
Availability: OutOfStock
Rating: 4.5 (2 reviews)

$261.00; $261.00; (-0%)
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Carnation Bell Jar - Pink Peaches

$261.00

Carnation Bell Jar - Pink Peaches

$261.00

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Fantastic Service

Bought the preserved flowers and not only is the presentation stunning, the service concierge via WhatsApp addressed my query. Loving it!

Good but could be better

I initially contacted customer service in regards to a message that I thought I wrote to the recipient and they responded promptly and included the message. I am happy with their prompt response but the procedures in place are a bit lacking compared to other floral online services. After getting the item ready, a photo of the prepared item (preserved flowers) should be sent to me so I can see that it matches in terms of quality described on website. I appreciate that the delivery service took photos of the packed item outside the recipient's home but I can't help but wonder as to the quality of the floral arrangement the recipeint has recieved and I don't want to bug her about it. Other floral services do send a photo of the prepared item and it helps puts customer's at ease

Thank you for taking the time to share your feedback with us. We appreciate your positive comments regarding our customer service's prompt response. We understand your concern about the lack of a photo of the prepared item, especially in comparison to other floral online services.

Your suggestion about receiving a photo of the prepared item, especially for preserved flowers, is valuable. We strive to enhance our services continually, and your input contributes to that improvement.

Your satisfaction is our priority, and we apologize for any inconvenience caused. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We're committed to making your experience with us even better in the future. Thank you for choosing Ana Hana Flower!

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Carnation Bell Jar - Pink Peaches

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